Exceptional Service from Fencemakers!I rarely write reviews, but I couldn't resist sharing my fantastic experience with Fencemakers. I was fortunate to have Jamie attend my home who has worked for Fencemakers for 13 years. From start to finish, his service was flawless. Here's why I'm thrilled:1. Expertise: It all started with Carl attending my home, providing advice and listened to what I wanted.2. Attention to Detail: Jamie meticulously aligned every piece, leaving no room for imperfections. The result? A sleek, modern section of fence that is exactly what I was hoping for.3. Friendly and Efficient: Both Carl and Jamie's friendly demeanor made the process enjoyable. Jamie's extensive experience was evident. He knew exactly how to handle the installation, ensuring a perfect fit.4. Quality Materials: The powder-coated aluminum is not only durable but also visually appealing as well as blending right in.5. Overall Satisfaction: Fencemakers exceeded my expectations. They were early for my meetings with them, they contacted me via phone and text message and most importantly to me they respected me and my home.I wholeheartedly recommend them to anyone seeking top-notch fencing solutions.Thank you Fencemakers, love your work!
Extremely happy with the prompt and professional service from start to finish. Graham and Roy were very knowledgeable and helpful with ideas helping me to make choosing the right gate easier. Happy with the product and the price.
Hi we had a glitch with our second experience with FM (after a superb first experience) and when we approached the manager he understood our position and was tentative to our concerns. Unexpectedly, we needed some more fencing and the Manager remembered us and was very helpful in the process of putting the job together. Roy who installed our new screen was 'spot on' in that he was professional, asked questions, and sought our views throughout the job, he also cleaned up afterwards and was a pleasure to interact with - well done FM.
Absolutely fantastic service from Fencemakers from my first phone call to gate installation. The representative who came to measure up and discuss gate options / styles available was a real gentleman - knowledgeable, patient and helpful. This visit was a bonus as the majority of providers don't have free consult home visits. The gate I wanted had two swing doors and was lockable from either side. On arrival they were perfect and of the highest quality - powder coated and excellent paintwork. Given the high demand there was a wait list for delivery / installation set at 5 weeks, but they were installed after 3, by a friendly and careful contractor. In this climate of high cost of living, the price was better than I had anticipated and worried over. These metal gates were high and replaced an old wooden set which was low, not offering the security we wanted. My wife is delighted with them - happy wife - happy life! I have other projects planned and wont be looking elsewhere. Simply put - we are really happy with service and the gates.
We are pleased with the finished Gate installed. The finished colour and powder coating is just what we wanted.Also, especially happy with the work of installer Ivan Miranda who worked quickly and efficiently.My only complaint, which I have already addressed at your office, is that the original Quote by Greg was incorrect - wrong measurements and also cost/price. While this was satisfactorily addressed and corrected by the Office Manager, along with Greg, we are disappointed at the initial error and attitude of Greg when first approached..."Mistakes do happen.."In my view, in a professional environment, NO, "mistakes" should NOT be allowed to "happen".
It was a small job but I was treated like a big customer. Carl turned up when I expected him, gave me good advice and a reasonable quote. He gave me the expected timeframes and they delivered ahead of schedule. The installer turned up on time and did an excellent job. FenceMakers we’re recommended by friends and I will do the same
Fencemakers - brilliant! From the quote stage to the install, absolute pleasure and easy to deal with. Finished product is, I don't think this is overstating, it's amazing - went with the picket look fencing and I am overjoyed I did! Great Job Fencemakers! (Photos taken in the dark and raining, fence is still beautiful)
Seamless process from the first prompt return call after my initial query to the professional measure /quote and then great result after installation. Thank you! Highly recommend.
Thank you very much for quick installa5ion of the fence and ahead of 2 weeks based on their target weeks. The people and installed the fence are very friendly and communication 100%. I highly recommend them for your fence and gate.
I visited friends & asked who had installed their new gates & Front Fence as they looked amazing. They recommended Fencemakers to me as they were really pleased with the finished results. I got a competitive quote & went ahead for a new side gate & small fence. It looks amazing & offers far better security than the old original gate. Very happy with the measure & quote from Graham the rep as he was so efficient & also helpful choosing style & colour. I’m a super pleased Fencemakers customer.Kerrie in Carine
I used Fencemakers for a gate that needed replacing. They did a fabulous job. Quick turnaround, quality product and reasonable price.They communicated through the process, and were a pleasure to deal with.Without doubt I would recommend the company and use them again. They have very good people.Jodie T
This company is great l ordered gates for the end of my driveway rang a few other companies but they weren't interested Raymond came out and did the measurement andQuote was told 6 weeks for installation but Owen rang me after 3 weeks to say they were coming out the next day The gates look Fantastic and done to a high quality would recommend this company to everyone
The initial process as to when the gate would be available and then when it was to be installed was a bit vague, but the gate itself is perfect and would we do the same again, yes indeed, as the gate looks great and operates without a hitch and our strata feels a lot safer with it being installed and is so much better than what we previously had.
An absolute pleasure to deal with Steve and Jamie, after a slightly problematic start the goodwill and perseverance from them meant we had a fantastic result in the end, of which we could not be happier about.
We recently had a new gate installed. From arranging for a quote to installation, everything went very smoothly. We were also happy with the price. Definitely recommend Fencemakers
I found that the Gate prepared was exactly to my specifications and requirements (colour and slat size and height). The installer was polite and courteous.The only deficiency was the time I had to wait after ordering the gate, but it was definitely worth it.
From quote to review the guys at fence maker’s were on top of their game. Nothing was too much trouble even when I made some changes to the standard designed gates. Highly recommendedThanks
Fencemakers were an extremely good company to deal with. Anthony Byrne, the installer went above and beyond when installing the fence. Great experience!
I really liked the approach, followup and professionalism of all I have dealt with. I have already recommended this company to potential customers and will continue to do so
From measure and quote to installation, great process and product with fence makers, I replaced 3 gates and installed a screen for weather protection, Graham who conducted the measure offered his experience and knowledge to come up with a couple of ideas which we used and which made a much better outcome for the area in question, very very happy with the end result. I definitely recommend and would use Fence makers again.
We are so pleased with our new fences and gates. We were given excellent advice on fence colour, height, and configuration. Ron was an absolute joy to deal with, friendly and professional. Would definitely use their services again. Highly recommend.
